Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at Knowledgecircle.
At Knowledgecircle, we believe that your journey toward self-development and meditative practices should be supported by complete transparency about how we collect, use, and protect your personal information. This privacy policy outlines our commitment to safeguarding your data while providing you with exceptional learning experiences.
Information We Collect
We collect information that helps us provide better meditative and self-development services. This includes personal details you provide during registration, course enrollment, and interaction with our platform.
- Personal identification information including name, email address, and contact details
- Learning preferences and progress data to customize your meditation journey
- Payment information processed securely through our payment partners
- Technical data such as IP address, browser type, and device information for platform optimization
- Communication records including support requests and feedback submissions
- Usage analytics to understand how you interact with our learning programs
Automatic Data Collection
Our platform automatically collects certain information to enhance your experience. This includes session duration for meditation practices, completion rates for courses, and preferences that help us recommend suitable programs for your self-development goals.
How We Use Your Information
Every piece of information we collect serves a specific purpose in enhancing your meditative learning experience. We never use your data for purposes beyond what's outlined here.
- Delivering personalized meditation programs and self-development courses
- Tracking your progress and providing meaningful insights into your growth
- Sending relevant course recommendations and program updates
- Processing payments and maintaining accurate billing records
- Providing customer support and responding to your inquiries
- Improving our teaching methods and platform functionality
- Ensuring platform security and preventing fraudulent activities
We analyze usage patterns to understand which meditation techniques resonate most with our community, helping us develop more effective programs. However, this analysis never compromises your individual privacy or exposes personal details.
Data Protection and Security
We implement comprehensive security measures to protect your personal information. Our approach combines technical safeguards with strict organizational policies to ensure your data remains secure.
Technical Safeguards
All data transmission occurs through encrypted channels using industry-standard SSL certificates. Our servers employ advanced firewalls and intrusion detection systems. Personal information is stored in encrypted databases with restricted access protocols.
Access Controls
Only authorized team members with legitimate business needs can access personal data. We maintain detailed logs of all data access activities and conduct regular security audits to identify potential vulnerabilities.
Despite our robust security measures, we encourage you to maintain strong passwords and notify us immediately if you suspect any unauthorized access to your account.
Your Privacy Rights
You maintain complete control over your personal information. We respect your right to understand, modify, or remove data we hold about you.
- Request access to all personal data we have collected about you
- Update or correct any inaccurate information in your profile
- Delete your account and associated personal data entirely
- Opt out of marketing communications while maintaining course access
- Export your learning progress and personal data in a portable format
- Restrict processing of your data for specific purposes
To exercise any of these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions taken.
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our privacy standards. Your personal information is never sold to third parties for marketing purposes.
Service Providers
We work with carefully selected service providers for payment processing, email delivery, and platform hosting. These partners are bound by strict confidentiality agreements and can only use your data for specified services.
Legal Requirements
In rare circumstances, we may need to disclose personal information to comply with legal obligations, court orders, or to protect the rights and safety of our users and community.
Before sharing any data, we carefully evaluate each request and limit disclosure to the minimum information necessary to fulfill legal requirements.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide services and fulfill legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.
- Account information is retained while your account remains active
- Learning progress data is maintained to support your continued development
- Payment records are kept for seven years to comply with financial regulations
- Support communications are archived for two years for quality assurance
- Marketing preferences are maintained until you opt out or delete your account
When you delete your account, we promptly remove all personal information except what's required for legal compliance. You'll receive confirmation once the deletion process is complete.
International Data Transfers
As a company based in India serving a global community, we may transfer personal data across international borders. We ensure all transfers comply with applicable privacy laws and maintain the same level of protection regardless of location.
When transferring data internationally, we use standard contractual clauses approved by regulatory authorities and conduct due diligence on receiving jurisdictions to ensure adequate protection levels.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide personalized content. These small files help us remember your preferences and understand how you use our platform.
- Essential cookies that enable core website functionality
- Performance cookies that help us understand user behavior
- Preference cookies that remember your settings and choices
- Marketing cookies that deliver relevant content and advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some platform features effectively.
Children's Privacy
Our meditation and self-development programs are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 without parental consent.
If we discover that we've inadvertently collected information from a minor, we take immediate steps to delete such data and prevent future unauthorized collection.
This Privacy Policy was last updated on January 15, 2025. We review and update our policies regularly to reflect changes in our services and legal requirements.
Policy Changes and Notifications
We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. When significant changes occur, we provide advance notice through email notifications and prominent website announcements.
Minor updates, such as clarifications or formatting changes, may be implemented without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Our Privacy Team
Have questions about this privacy policy or how we handle your data?
Knowledgecircle Privacy Team
306, Sheetal-Varsha Mall
Shivranjni Cross Road
Ahmedabad, Gujarat, India
Phone: +91 78039 02011
Email: [email protected]
We respond to all privacy inquiries within 48 hours during business days.